Customer reviews of W M Autos

By Jose Maria S on 02 April 2019 | Purchase not verified

Awful experience. I went to buy a car, the buyer told me the car was in good condition, but left me down on my travel to Spain. Now the Nissan tell me the car is in terrible condition, the engine, the suspension, wheels and other important parts of the car. The said, how was possible for the car to pass the MOT. I habe to pay 2400€ if i want the car nearly ready. PLEASE DONT GO THERE, DO NOT BUY A CAR THERE.

By Matt S on 14 January 2019 | Purchase not verified

Bought a car and apart from things going wrong on way home(seat not even bolted down safely and window dropping), had it checked out by a trusted mechanic..... Discovered many issues with vehicle including some which would declare the vehicle illegal and unsafe..... None of the issues were disclosed at any point and will cost me a substantial amount of money to fix( clutch, belts, power steering, to name a few!)......There was not even any window washer in the reservoir....A basic thing!!!!

By Besim S on 17 October 2018 | Purchase not verified

Very good customer service, willing to help for all things. Extremely happy customer 5 stars.

Reply from W M Autos on 14/12/18

Hi there, we appreciate the review - great news that we have another happy customer!

By Norbert B on 28 April 2018 | Purchase not verified

I bought a car from W M Autos , it was advertised Great Condition and after 1 week usage I just observed it had problem with the transmision . I went back to the dealer to check what is the problem , the guy from W M Autos Care just told me might be problem with the gearbox,clutch. I don't wanted to risk and I told them I want a full refund. After 1 hour (with arguement) they offered me to refund but I needed to pay Admin Fee £250 . Avoid this place! The manager is an unprofesional rude guy!

Reply from W M Autos on 30/11/19

Hello there, apologies to hear you're experience at WM Autos was not ideal. I would like to inform you that we have been under new management since mid 2018, and we would like to invite you back to view our new vehicles and sales team. Best regards. WM Autos

By lirjona b on 05 January 2018 | Purchase not verified

Great friendly staff the prices are also great from what I've seen out there, I bought a ford focus from here its been a few months and no problems at all considering it's a used car, definitely recommend and will go back for future purchases.

Reply from W M Autos on 14/12/18

GOOD TO HEAR, Thanks for the feedback and we hope to see you again. Kindest of regards WM Autos

By Emmanuella C on 21 November 2017 | Purchase not verified

I bought my first car (Chrysler Ypsilon) at W M Autos and it has been the best decision I've made. The people there are so welcoming and friendly. They made me feel so calm and answered all my questions. I was able to test drive the car with them and fell in love with it straight away. Thank you so much Aktar, Renata & Alfie. I would highly recommend W M Autos :)

By D L on 06 May 2017 | Purchase not verified

Thank you Renata and Aktar for all the help you gave me. Exceptional customer service, no pressure to make a rash decision. Would definitely recommend

By Peter S on 21 February 2017 | Purchase not verified

Lazy female walking on forecourt and if you want to see the car she is rude and unhelpful.One of the desk guys abusive.I did test drive few of them and they are in bad mechanical state.They do not honor any sort of warranty so if you buy car of them they will not fix it.AVOID

Reply from W M Autos on 14/12/18

Hello there, apologies to hear you're experience at WM Autos was not ideal. I would like to inform you that we have been under new management since mid 2018, and we would like to invite you back to view our new vehicles and sales team. Best regards. WM Autos

By sara d on 10 February 2017 | Purchase not verified

really great service,very helpful staff,manny great cars to choose from.i would highly recommend.

By Caitlin N on 26 January 2017 | Purchase not verified

Traveled down from the Midlands to purchase a car was lovely place with lovely people, quick great MOT too, really impressed !