Customer reviews of W M Autos

By Besim S on 17 October 2018 | Purchase not verified

Very good customer service, willing to help for all things. Extremely happy customer 5 stars.

Reply from W M Autos on 14/12/18

Hi there, we appreciate the review - great news that we have another happy customer!

By Norbert B on 28 April 2018 | Purchase not verified

I bought a car from W M Autos , it was advertised Great Condition and after 1 week usage I just observed it had problem with the transmision . I went back to the dealer to check what is the problem , the guy from W M Autos Care just told me might be problem with the gearbox,clutch. I don't wanted to risk and I told them I want a full refund. After 1 hour (with arguement) they offered me to refund but I needed to pay Admin Fee £250 . Avoid this place! The manager is an unprofesional rude guy!

Reply from W M Autos on 30/11/19

Hello there, apologies to hear you're experience at WM Autos was not ideal. I would like to inform you that we have been under new management since mid 2018, and we would like to invite you back to view our new vehicles and sales team. Best regards. WM Autos

By lirjona b on 05 January 2018 | Purchase not verified

Great friendly staff the prices are also great from what I've seen out there, I bought a ford focus from here its been a few months and no problems at all considering it's a used car, definitely recommend and will go back for future purchases.

Reply from W M Autos on 14/12/18

GOOD TO HEAR, Thanks for the feedback and we hope to see you again. Kindest of regards WM Autos

By Emmanuella C on 21 November 2017 | Purchase not verified

I bought my first car (Chrysler Ypsilon) at W M Autos and it has been the best decision I've made. The people there are so welcoming and friendly. They made me feel so calm and answered all my questions. I was able to test drive the car with them and fell in love with it straight away. Thank you so much Aktar, Renata & Alfie. I would highly recommend W M Autos :)

By D L on 06 May 2017 | Purchase not verified

Thank you Renata and Aktar for all the help you gave me. Exceptional customer service, no pressure to make a rash decision. Would definitely recommend

By Peter S on 21 February 2017 | Purchase not verified

Lazy female walking on forecourt and if you want to see the car she is rude and unhelpful.One of the desk guys abusive.I did test drive few of them and they are in bad mechanical state.They do not honor any sort of warranty so if you buy car of them they will not fix it.AVOID

Reply from W M Autos on 14/12/18

Hello there, apologies to hear you're experience at WM Autos was not ideal. I would like to inform you that we have been under new management since mid 2018, and we would like to invite you back to view our new vehicles and sales team. Best regards. WM Autos

By sara d on 10 February 2017 | Purchase not verified

really great service,very helpful staff,manny great cars to choose from.i would highly recommend.

By Caitlin N on 26 January 2017 | Purchase not verified

Traveled down from the Midlands to purchase a car was lovely place with lovely people, quick great MOT too, really impressed !

By mark G on 25 January 2017 | Purchase not verified

Bought a car from Wm Autos and they agreed to put a 12 MOT on it. The advisory was to do with the brake pads being at their limit so they replaced them. Good service, great car at a very keen price. Im well happy Thanks guys!!!!

By Elizabeth E on 15 January 2017 | Purchase not verified

Unfortunately I have had an awful experience with these people. I bought my car back in October but I didn't actually get it for weeks as it was in and out of their garage with problems. They kept saying there was nothing wrong. the manager was very rude and patronising saying it was driver error, until it finally went to a citroen garage who confirmed all the faults with it. I asked to make a complaint and speak with the person in charge and they never let me. I asked for the paperwork for my warranty and they would never give it to me. I had a problem which would cause the check engine light to come on. when it was given back to me, all that was done was the check engine light was disconnected! I have now got an issue with the suspension and contacted them but they have not bothered getting back to me. so I'm now fed up and just going to have to take it to my own garage and get someone I trust to look at it, and pay the bill my self. I would not recommend this place at all.

Reply from W M Autos on 14/12/18

Hello there, apologies to hear you're experience at WM Autos was not ideal. I would like to inform you that we have been under new management since mid 2018, and we would like to invite you back to view our new vehicles and sales team. Best regards. WM Autos